West Elm Coupons & Promo Codes

West Elm is a store that covers everything from decoration to renovation, whether it’s your home or your office, or any other recreational place. It has a massive collection of products covering every area, including furniture, outdoor, rugs, bedding, bath, lighting, windows, Kitchen, etc. Their designs are exclusives and have never been part of your eye elsewhere.

Orders:

How can I check the status of my order on West Elm?

You can check the status of your order through your West Elm account by clicking the order history. If you are not a registered customer, you can check the status of your order by providing the order number and zip code. You will get the order number in your email as soon as you have placed your order with West Elm.

How do I change or cancel my order on West Elm?

Order once placed cannot be canceled or changed due to quick delivery. However, you can return your order and request a new one.

Shipping:

Can I add multiple addresses to ship my orders to various locations?

Yes, you can add multiple addresses during checkout.

When will I get my order on West Elm?

The standard shipping time is 4-5 business days after your order ship from the West Elm warehouse.

What are the shipping rates on West Elm?

Standard Shipping: From $44.95 to $21 depending on the order total.

Next-day Shipping: From $30.95 to $47 depending on the order total.

Truck Delivery: Flat rate-based charging (depends on the distance and order total).

Ship to Store: From $19.99 to $249 depending on the order total.

Returns & Refunds:

 What is the return policy of West Elm?

 You can return the eligible items within 30 days of their purchase with the proof of purchase.

What items are not eligible for returns?

It includes final sales items, made-to-order items, monogrammed items, usual wear and tear damaged items, gift cards, and Robin mattresses.

How can I start a return process on West Elm?

Pack your return merchandise in its original box with the reason for its return and attach the shipping label to it. Kindly provide the proof of purchase in original paper, receipt, order number, or packing slip and send it by mail. You can also return the item (excluding furniture) to the nearest West Elm store.

I want to return the furniture to West Elm. What can I do?

To return your furniture or other large merchandise, you need to arrange the return by calling on 1-888-922-4119.

When will I get a refund on West Elm?

You will get a refund within 14 business days of your return received back to West Elm. A refund will be made on the original method of payment chosen during the item purchased.

Miscellaneous:

What is the sign-up offer on West Elm?

By getting registered, you will get a chance to win the West Elm gist card for your kids worth $1000 and much more.

How good is the quality of West Elm?

West Elm never compromises on quality, and they have the qualitative product of every category. The bust among thee all is the furniture quality which is the best.

Is the price adjustment offer available on West Elm?

West Elm is not offering price adjustments at the moment, but if you find an item cheaper than what you purchased from West Elm, and then inform the customer services department on 1-888-922-4119 to cancel your order reorder the same one with the lower price.